Quality Policy

Our Commitment

Element is a leading provider of testing, calibration, inspection and certification services across the world. We are committed to achieving our mission, vision and purpose in a professional and ethically sound manner. Our values define our culture and are inherent in everything we do.

Element’s policy is to integrate quality, technical and commercial excellence into all aspects of our operations and this is achieved through the implementation of our business management system. Element is committed to continuous improvement in quality, service delivery and operational performance. This is achieved through active performance measurement.

We are committed to providing service excellence and value for money. The implementation of best practise is essential to enable Element to honour that commitment. Our internal quality assurance, technical and operational excellence programmes ensure that our procedures and processes are robust, smart and effective and that Element delivers exceptional service to our customers.

Our Partnership Approach

We work with our customers to provide testing, calibration, inspection and certification services that verify the quality and integrity of their products, materials and services. Our unique approach enables customers to embrace advances in technology while guaranteeing product safety and quality.

Element is proud of its reputation for building and maintaining sound business partnerships. We aim to exceed our customer’s expectations wherever possible and strive to add value to their business through the delivery of exceptional customer service, technical and operational excellence.

Element colleagues are talented, highly trained, competent individuals. Many are leaders in their field of expertise with the knowledge and passion necessary to drive best practise in the delivery of our services.
Our colleagues are actively encouraged to innovate and are focused on supporting our customers to make certain that the materials and products they manufacture are safe, quality, compliant and ultimately fit for purpose. In order to do this, we are focused on a continuous improvement culture that is embedded in our business.

Our Credentials

Element maintains third party accreditations which provide our customers with confidence and trust. We operate with integrity and are resolute in delivering our services in conformity with applicable national and international legislation and conformity assessment standards. This is complemented by the extensive range of customer and regulatory approvals that we hold and is assured by the dedicated team of quality professionals that support our operations and execute our internal audit programmes.

We require all our colleagues to maintain independence, impartiality and confidentiality at all times. Our colleagues therefore do not engage in any activities which may compromise the trust of our customers, accreditation, approval bodies or regulatory agencies. In this way we demonstrate our value of integrity.

This Quality Policy is supported by all levels of leadership. Each Element facility and every colleague is required to familiarize themselves with this policy. Our colleagues are aware of their responsibilities for the effective implementation of our business management system and will implement the policies, systems and procedures at all times when undertaken work on behalf of Element and our customers.

EL-G-Q-X-X-PS 27983 Issue No 03: Quality Policy, Authorised: Jo Wetz, CEO

ISO 9001 Certificate

Environmental Policy

The purpose of the environmental policy is to ensure that systematic environmental work is carried out with the least possible environmental impact together with delivering value to our customers and owners. The environmental policy covers all activities within the company and is the basis for the company’s environmental work. Our values Integrity, Care and Progress define our culture and guide our work. We are committed to achieving our mission in a professional and ethically sound manner by:
• Constantly improve our operations and develop sustainably by working health-promoting, resource- and climate efficiently.
• Reduce and prevent environmental impact from our use of chemical products and consumables.
• Households with energy and use efficient transport as well as minimizing our waste and letting residual products create benefit.
• Buy goods and services that have a small environmental impact and contribute to sustainable development.
• Give our stakeholders the opportunity to see and influence our environmental work.
• Consider laws, regulations and other requirements as a minimum level in environmental work.
• Inform and train our staff to increase commitment and awareness of environmental responsibility.
• Within our area of operation, support our customers with advice and preventive measures regarding the environment.
• Our environment is everyone’s joint responsibility.

EL-CA-M-X-X-PS102145 Revision 1.2, Authorised: Mats Persson Director Metrology & Calibration

ISO 14001 Certificate (Sweden & Finland)