Technical support and consulting
Our offer:
Support and consultation for calibration and measuring equipment
When measurement data deviates or an instrument malfunctions, it is crucial to get the right support quickly. With technical consultation from our experts, you gain access to knowledge that helps you interpret measurement results, troubleshoot equipment, and make confident decisions whether in urgent situations or long-term planning.
Fast access to the right expertise
Our support and consultation services go beyond technical assistance they are part of our comprehensive approach to measurement equipment and quality assurance. We assist you with daily use, calibration routines and documentation, as well as in more complex situations that require detailed analysis or specialized knowledge. We tailor our advice to your operations and the requirements of your specific industry.
Examples of what we can help with:
- Guidance on the use of measuring equipment
- Support with troubleshooting and handling deviations
- Instrument selection and accessories for specific measurement tasks
- Interpretation and verification of measurement data
- Assessment of calibration intervals and methods
- Support during internal or external audits
When consultation is particularly valuable
Manuals and general instructions are not always enough especially when it comes to measurement data, calibration, or selecting the right equipment for critical processes. In these cases, fast and reliable expert support can make the difference between downtime and stable production.
Our consultation service is especially valuable if you:
- Want to reduce downtime through fast troubleshooting
- Are uncertain which instruments are best suited for a specific measurement
- Need to ensure documentation and measurement data stand up to audits
- Seek guidance before investing in new equipment
- Work in a regulated industry where accuracy is critical
Certifications and Accreditations
Our laboratories are accredited by the national accreditation body in each country.
Always audit-ready with MIO™
Optimize your workflow with the reliable Metech Instrument Organizer, MIO™
More than 1.000 satisfied customers have digitalized their instrument calibration using MIO™.
MIO™ offers real-time tracking of calibration status, instrument history, and certificates, ensuring compliance and audit readiness. Easily book calibrations and services online. MIO™ can be utilized regardless of whether you perform your calibrations in-house or use an external supplier for instrument calibration.
“We chose Element Metech because they help us with our needs as quickly as possible. Even if we have our own calibration date base, you send us reminders about the next calibration time so that we don’t miss any. If we need your calibration system MIO where you register all calibration certificates of our equipment, then we have access to that.”
Damir Jonjic
Senior Mechanical Engineer, Cytiva
Talk to our experts
We offer qualified services in metrology and calibration to industries and authorities with stringent quality requirements, including aerospace, defense, manufacturing, automotive and engineering industries, as well as medical technology.
Sebastian Brandtberg
Contact me
How can I contact Element Metech for technical consultation?
The easiest way is to reach us via your dedicated contact person or our customer service, who will ensure you get the right help quickly.
Do I need to be a contract customer to receive consultation?
No, we assist both contract customers and other organizations in need of technical support. For recurring needs, we recommend scheduling a meeting to discuss a long-term partnership. Contact us and we’ll help you move forward.
Can I get help with older or uncommon equipment?
Yes, our experts have extensive experience with both modern and older equipment. If we don’t have the answer immediately, we will help you find it. Contact us for more information.
Can you provide on-site support?
We can often perform service and calibration the same day if you book in advance. The service time depends on factors such as the availability of spare parts. o schedule your service. Reach out to our experts for assistance.
More information
Service
Metech Instrument Organizer, MIO™
Our webbased instrument organizer provides real-time overview of status, history and certificates.
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Educations
Educations & webinars
Our training courses and webinars provide practical insights into calibration and metrology.
News
Reliable and high-quality calibration for Cytivas instruments and equipment
Researchers, academia, and biopharma undertake...
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Service
Business solutions for optimized measuring equipment management
Element Metech provides a comprehensive range of business calibration solutions.
News
Ensuring uptime and precision through calibration
At Toyota Material Handling Manufacturing...
Service
Outsourcing
Handling calibration internally is often both time-consuming and resource-intensive. By outsourcing calibration, it becomes a smoother process, with lower costs and measurement results you can always trust.
Why choose Element as your calibration partner?
Our laboratories are accredited by the national accreditation body in each country. Element Metech holds one of the widest ranges of calibration accreditations in Europe.
