How can we help you?
Do you have questions about calibration, materials testing, or our other technical services? Whether you are looking for expert advice, want to discuss a project, or have feedback on our deliveries, we are here to support you.
New customer
Are you a new customer? Submit your request via our form, and we will assist you further.
Do you have questions about calibration, materials testing, or our other technical services? Select the relevant area for your inquiry to quickly reach the right department.
Existing customer
Please send your instruments and orders directly to our calibration sites. Do you have questions about lead times or a submitted order? Contact the laboratory you have sent your order to, or plan to send it to.
Materials Testing
For materials testing services in Sweden, send us a request describing your needs and our experts will get back to you promptly.
Our expertise covers metallic materials, polymers, composites and surface technology. Our core competence lies in understanding material properties and performance, how they are affected during production, and how they behave under stress in their operating environment.
Administration & Logistics
Deviations & Feedback
Your feedback is valuable and helps us improve our services to meet our goals. Deviations can be reported via the link below, and you will receive a confirmation once your case has been registered. We will then keep you informed throughout the process.
Note: Deviations, feedback and improvement suggestions related to calibration can also be reported directly in our MIOâ„¢ instrument register.
Our most common questions and answers
How do I order calibration?
Place your order through our online tool MIOâ„¢. Specify the instrument to be calibrated, the type of calibration required, your customer number, and any specific requirements. If you need assistance in choosing the right service, our experts are happy to help you find the best solution for your needs.
What types of measuring instruments do you calibrate?
Do I need accredited or traceable calibration?
Accredited calibration:
For those who need internationally recognized measurement data that ensures the instrument complies with specified requirements. The calibration is performed in accordance with ISO/IEC 17025 and meets all relevant standards such as ISO 9000, ISO 10012 and IATF 16949:2016.
Traceable calibration:
For those who want to ensure that the instrument complies with specifications. The calibration is performed with traceability to national and international standards and meets the relevant requirements of ISO/IEC 17025, ISO 9000 and ISO 10012.
Read more about our calibration levels
Do I need accredited or traceable calibration?
The choice depends on your needs and requirements. Accredited calibration is often required for regulatory audits, certifications and procurement processes. Traceable calibration is a cost-effective alternative when accreditation is not necessary but measurement accuracy and documentation are still critical.
Why is calibration of measuring instruments a management issue?
By engaging an accredited calibration partner, you gain additional assurance and a recognized mark of quality for your operations.
Can you perform calibration on-site?
Yes, read more about our company solutions here.
What happens after I place my order?
Once you have placed your order, you will receive a confirmation with instructions on how to send your equipment to our laboratory. If you have chosen on-site calibration, we will schedule a time to carry out the calibration at your premises. When the calibration is complete, you will receive a calibration certificate directly in MIOâ„¢ and your equipment will be returned according to the agreed arrangement.
How long does a calibration take and how are my instruments returned?
What outsourcing services does Element Metech provide?
Element Metech offers outsourcing services for calibration, testing and verification of equipment and processes. Our team of experts is highly skilled and experienced in delivering accurate and reliable results to help your company achieve compliance and quality assurance. Element Metech provides:
Where can I find my calibration certificates?
All certificates are stored digitally in MIOâ„¢, where you can easily search, download and use the documentation for audits and quality inspections.
What happens if an instrument does not pass calibration?
We always report any deviations. In many cases, we can adjust or repair the instrument. No actions are taken without your prior approval.
Do you offer training or advisory services?
Yes, we offer both training sessions and webinars in calibration and metrology, as well as advisory services to help optimize processes and quality management.
Read more about our training.
Why should you outsource calibration and what are the benefits?
- Calibration of measuring instruments is critical for many companies, but rarely part of the core business. By outsourcing, you can entrust your calibration to a third party, which is an effective strategy to increase efficiency, address skills shortages, reduce costs and ensure delivery regardless of market conditions.
- Having calibration performed by an independent specialist ensures that it is carried out by experts with knowledge of industry-specific requirements, ISO standards and more. Engaging an accredited calibration partner provides additional assurance and a recognized mark of quality for your business.
- Fixed costs become variable and fully adaptable to your volume needs. Do not reinvent the wheel. Instead, share the costs of technology development, equipment and accreditations with Swedish industry.
Our laboratories
We are here to help you. Our calibration laboratories are located in Sweden, Denmark, Finland and Germany. We also perform a wide range of customer-specific on-site assignments, including our mobile accredited calibration laboratory. For many customers, we can arrange solutions for the collection and return delivery of measuring instruments.
Why choose Element as your calibration partner?
Our laboratories are accredited by the national accreditation body in each country. Element Metech holds one of the widest ranges of calibration accreditations in Europe.
